Contact
Talk to a Brisbane tax accountant.
Free 15-minute consultation, a fixed-fee quote in writing, and a straight answer about whether you need us. Phone, email, video, or in person at Wakerley.
Contact details
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Prefer to read first?
Sensitive documents? Don't email tax file numbers or bank details — we'll send a secure upload link once you're in touch.
Before you call
Quick answers.
How fast will you reply?
Within one business day for email and form enquiries, usually the same day. Phone calls during business hours are answered by an accountant, not a call centre.
Is the first consultation really free?
Yes — 15 minutes by phone or video, or a longer sit-down at the office if your situation warrants it. We use it to understand your circumstances and give you a fixed-fee quote. No obligation either way.
What should I bring to a first meeting?
Last year's tax return if you have it, plus a rough picture of income sources, entities you're involved in, properties and any ATO correspondence. That's enough for a useful first conversation; the detailed checklist comes after.
Where exactly are you, and is there parking?
118 Lexey Crescent, Wakerley QLD 4159 — in the Bayside, minutes from Tingalpa, Gumdale and Manly West, with easy access from the Gateway Motorway. On-site parking is available for appointments.
Can we meet outside business hours?
Our published hours are Mon–Fri 9am–5pm AEST, and we schedule early-morning and evening video calls by arrangement for clients who can't step away during the day. Ask when you book.
What happens next
From enquiry to engaged, in four steps.
No drawn-out sales process. Most clients go from first contact to work underway inside a week.
- 1
We reply within one business day
Usually the same day. An accountant reads your enquiry — not a receptionist filtering for budget.
- 2
A free 15-minute conversation
Phone, video or in person. We establish what you actually need: income sources, entities, properties, deadlines, and anything the ATO has sent you. If a simpler or cheaper option exists, we'll say so.
- 3
A fixed fee in writing
You receive an engagement letter setting out scope, fee and what we each do. Nothing starts until you accept it, and the number doesn't move unless the scope does.
- 4
Documents, then work begins
We send a checklist built for your situation and a secure upload link. Individual returns are prepared within 48 hours of the last document arriving.
Come prepared
What to bring to a first meeting.
None of this is mandatory — we can work from ATO data if you arrive empty-handed. But bringing these makes the first conversation far more useful.
- Last year's tax return — the single most useful document, whoever prepared it
- Any ATO correspondence, particularly notices, review letters or payment demands
- A list of entities you're involved in — companies, trusts, partnerships, SMSFs
- Property and investment details — what you own, when you bought, whether it's rented
- Accounting file access if you have one (Xero, MYOB, QuickBooks)
- What's coming — a sale, a purchase, a first employee, a restructure
Sending documents securely
Email is not a secure channel. Please don't email your tax file number, bank details or identity documents — we send an encrypted upload link instead, and it takes about ten seconds to use.
Records are stored in access-controlled cloud systems with encryption in transit and at rest and multi-factor authentication on every practice account. We retain them for the periods the law requires, then destroy them securely. Full detail is in our privacy policy.
Finding us
118 Lexey Crescent, Wakerley QLD 4159 — in the bayside, minutes from Tingalpa, Gumdale, Manly West and Wynnum, with easy access from the Gateway Motorway. On-site parking is available for appointments; there's no need to find street parking.
Not local? Clients across Brisbane, Logan, Redlands and Ipswich work with us entirely remotely, and fees are identical either way.
Ready when you are
Or just call — it's usually faster.
Business hours Mon–Fri 9am–5pm AEST. You'll speak to an accountant.